How’s Landr’s customer service / efficiency?
welcome, no, no extras, I even changed my mind and wanted to downgrade from Publish Pro to normal publishing but I can’t get them to answer… hence my comment for the not so good customer support, it’s been forty days now that I opened a ticket and still no reply
Yeah this is the kind of thing that massively puts me off them!
Very fast and kind support. I’m fully happy with them.
had to chuckle when someone in the comments referred to this phenomenon as reverse ghost producing 
You can also arrange purchase links though faircamp, if you’re the DIY sort. There are a number of labels who just host their own goods.