I’m afraid I must agree with this. I’ve owned my Super 6 for more than a year looking forward to the firmware update ride and knowing to not set firm expectations, but then…nothing at all!? I even said here that I bought it for the MPE. All along, I have faith that UDO is doing their best (profit motive, etc.), and complaining about delivery times is only ever counterproductive. Then recently, some people start getting ansy in the UDO forum.
It starts picking up pace—not abusive or anything—then George personally weighs in pleading a personal case of emotional health among other things. It works: not just my and others’ likes on his post, but a repetitive stream of people who feel the like button isn’'t enough offering their emotional support, an endless barrage that I have to unsubscribe from the firmware thread due to three-week stream of notifications of the same repetitive and lengthy “keep up the good work” people exhibiting their detailed abilities to sympathize with George’s plight. So, fine, I figure sometimes there’s a human story behind the business. Then George comes out with a new product, which turns out to be the entire explanation of why the firmware’s been neglected and why I still have a non-functional MPE button.
I’m used to boutique inventors and developers managing expectations, and these things are always delivered much later because development always takes longer than you think, not shorter. Sensibly, they never promise firm delivery dates, and I always read between the lines when someone is managing my expectations. This one, though, just seems deceitful: all along, George faced that hard deadline of Superbooth for the new product they were discretely developing, and treated us like fools in the meantime by using himself as a human shield. Just a businesslike “we’re working on it, plus some new <things, etc.>” would have sufficed instead of getting a forum so filled with bad discussion driving out the good that he’s probably now encouraged to go on a sympathy run whenever needed.
That said, polychain is indeed promised:
Given the price, though, this new product is clearly for new buyers, not Super 6 owners looking to add on at 50-75% of the cost of the main unit, as opposed to nearly 100% ( I paid GBP 1833). Neglecting the firmware was a long term business strategy, not some emotional hiccup.