Hello 
I’m unable to get sound out of the right channel of the M:S no matter the source (two different speakers, headphones). This problem occured after I connected an effects pedal to the M:S. A midi keyboard was also plugged into the M:S (but I never had this problem before I used the pedal)
I have already checked to see that panning to left or right is not active on any pad and I’ve played different projects, all face the same issue.
I connected a digital effects pedal to the M:S using a mono TS cable to the input of the sampler and the output went to the left channel of the pedal .Then a Y cable with one trs jack to the output of the pedal and two ts jacks into the speakers. Then I disconnected the pedal from the M:S and connected the Y cable to the left output of the M:S and the two TRS to the speakers. Still no sound from the right channel. Finally, I tried connecting the the two speaker rca cables with a 1/8 jack (fitted with a 1/4 adapter) to the headphone jack and the left or right output of the M:S. The problem still remains.
Does anyone have any idea if I messed up the wiring of the M:S by using the wrong cable set ups? I’m new to music production and found whatever cables I had to connect the pedal 
Is there anything that can be done?
Also, if the problem persists before I’m able to resolve it, is there any way to get the sound to both speakers for a live show? Can something be done on the mixer?
Many thanks in advance and I’m praying there’s a solution before my show.
You connected it where? And for what purpose? Model samples does not have an audio input and doesn’t record or process audio, so understanding what you were attempting to do will probably require some clarification.
Are you saying that you sent the M:S audio output through the effects pedal’s left input and back into the M:S TRS midi input?
I don’t know what that would do, but hypothetically, it doesn’t sound like a good thing.
No, I I sent the left channel of the models sample to the left input of the pedal. Then 1) sent one trs jack output of the pedal via two ts jacks into the speakers. 2) After, while troubleshooting,I also tried sending the audio out of the MS to speakers using an adapter on a 1/8 cable.
I wanted to process the M:S through the pedal
Hope that clears it up. I just started music production and don’t know much 
This makes it sound confusing, model samples and M:S are the same thing.
Yikes. I edited the reply
I wanted to process the M:S through the pedal.
Ok, one thing that comes to mind is that some Y cables are directional. What I mean is that some Y cables will only merge L/R audio into a mono signal and not split mono to L/R dual mono like you’re hoping to do. Do you have a link to the exact cable that you bought so that it’s possible to see what you’re using?
Using a TS mono plug coming out of the model cycles left output will definitely send a mono signal output of the left channel, so when it goes into the pedal in mono, unless the cable splits the audio correctly, it’s a given that you will only have left audio, so in that way the cable itself is most suspicious (to me).
I got the cable from a friend, so I dont know the exact model. Photo attached
The thing is the problem persists even though I disconnected the pedal and the midi keyboard from the M:S. No matter
I can’t be sure because there’s no spec sheet available, but the way it’s labeled with tip and ring makes me suspect this cable takes left and right and merges it into a TRS (stereo) output. Usually, tip is left audio and ring is right audio (although red is usually an indicator of right audio channel when dealing with RCA and speaker cables so your specific cable is a little confused to begin with):
In this situation, it shouldn’t matter too much for testing purposes. Do you have a home stereo (hifi system, boombox, radio with 2 speakers etc) or something you can plug the line out from a phone or MP3 player into which you would connect with one stereo cable to play music?
We want to try plugging the 2 cables of the Y into the model samples left and right audio out, then the one TRS plug into the stereo or the speakers that have a TRS input. I think that will get you stereo audio of both the left and right channels, but right now to do what you want with the guitar pedal (or even just sending the left only and splitting it to your speakers with 2 cables) will probably require a different cable.
I can’t guarantee it’s correct because we don’t know 100% what cable you have, but there shouldn’t be any harm in testing as long as you don’t have the volume maxed out. As a side note, the midi keyboard should have zero impact on this situation so don’t worry about that one.
Thank you for the detailed response.
My phone doesn’t have an audio plug and I don’t have any devices that do.
I tried connecting the Y cable to the MS in both ways: with the two cables plugged into the output L and R of the M:S and the single into the left input of the speaker (it’s a double soeaker hi fi one) and then the other way : both cables into the speaker L/R channels and the single into : the left channel, then the right channel, then the speaker.
The sound output is also not sending to the right on my headphones.
When I recorded the tracks, through Audacity, both left and right channels of my PC monitor speakers were playing
Do your headphones need to use an adapter when plugging in (headphone jack is 1/8 and adapter is 1/4 inch)? Try a different adapter before anything else.
I’ve used this set up multiple times, it should be working.
The issue unfortunately seems to be with the M:S. I will try a system reset
On that note, are you familiar with the system reset function? The manual is a bit confusing, but as I understand it, the samples and projects will not be erased. Do you know if this is correct?
Adapters can go bad, if you have access to another one it’s the first thing I would try. I can’t say regarding the reset, I’m not very familiar with Model samples. If you’re getting L/R audio in audacity it speaks to a problem on the hardware side. If it were panned all the way left you would get 2 channels in audacity but audio only on the left side. If you used the same adapter that you use for your headphones when plugging in the Y cable it doesn’t rule out the adapter as the problem.
The adapter may very well be fine, but if you don’t confirm by using a second adapter as a test, then it’s impossible to say it’s not the issue. When it comes to audio, or any troubleshooting, you can really do a lot of running around in circles by missing something small because it’s assumed to be working.
Alternatively, you might be able to plug your headphones into something else with a 1/4 inch stereo output and verify you get left and right side, that should be just as good of an indication that the adapter is ok.
I’ll look at the manual and see what it says about the system reset, but in any event if it isn’t backed up via transfer in your computer, I would do that first even if you weren’t going to attempt a reset.
Omg! You were correct indeed. I was using a different adapter than the one I normally do (which is a stereo one)
The model samples is back to playing on both channels on the headphones.
Hours of nerves and freaking out for nothing 
Thank you again for taking the time to help me troubleshoot! You’re the best.
Now I’m going to celebrate with a beer 
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lol dope, no worries. glad that was easily resolved, have a good show.
back up your projects. lol
Yes, I already did that earlier and was in the process of recording all my songs into WAV
