I need to send my syntakt in for repairs and I want to record everything to my DAW first.
My updated syntakt was not being recognized by overbridge.
Windows 11 gave me an error trying to uninstall the older version of overbridge.
I tried installing the latest overbridge, but Norton kept blocking the install. I disabled Norton.
Then it gave me the cannot find the overbridge installer error.
I made a ticket, but figured someone here might help.
Here’s some photos of the error I get. I used uninstalled and registry cleaners and nothing is working.
The error message says that the .msi installation file is missing from the zip package. For a clean installation you should first extract the files from the zip package and put them in a normal folder. In any case the message says that it could not find the msi installation file, probably norton detected it as a threat and deleted it, you should download the whole package again.
I have already done this and disabled Norton and it still is not working.
uhm and you still get the same error? Did you disable norton BEFORE downloading overbridge again? There is something strange in that error message, I don’t understand why the zip file is inside a “temp” folder. The only thing that comes to mind is to manually clean the pc, empty the temp folder indicated in the error and look for any other Elektron folder, if there is still an old installation of overbridge it should be inside “program files” or some other similar folder, at the moment I don’t have access to the pc and I don’t remember the installation path but I can check tomorrow, at that point do a new registry cleaning and then try the installation again.
So I’m not the only one … had exactly this about 2 weeks ago.
Overbridge is now installed after IIRC …
Before I had several issues - Norton isolated parts of the setup routines and provided no option to overrule its decision or to allow to accept the install-file as is.
IMO Elektron has done a very bad job by programming such a routine and ignoring that users might have a virus protection running. Norton mentioned that the isolated routine was about to download secondary data from the internet. That indeed is a possible behaviour of malware!
I have got a couple of “donwload assistants” like from NI, Arturia, iZotope, Steinberg which work well together with Nortons security policies.
Since I found a couple of complaints about the OB installer in the net it seems that this security issue has been observed since quite some years and versions.
@Elektron - please change this - there must be a better way 
That stuck out to me as well, there’s something fishy going on with OP’s file management that could be causing the issues.
I don’t see how Elektron or any company could be to blame for how users configure their anti-virus software?
In case of a very restricting firewall and scanning configuration as in highly protected departments - I agree - but not for the typical pro-user like me, having not changed the standard configuration of a security app.
As I mentioned, I run many installers or install assistent packages and not a single one has ever created an issue with my “standard virus protection configuration”.
What does a software installer need to do, to get into conflict to a standard virus protection? Behave like malware - somehow - unintended - I guess 
AFAIK software companies have the option to clear their apps with security software developers, if they need something “outside of the general”. So if Elektron developes think to need a special feature, which would draw attention from a virus scanner - and there is necesity to implement it like this - why not react on messages on the net, where issues are reported from various users, contact Norton and apply for clearence?
IMO the need to deactivate a standard configured securtiy system to install an app is unacceptable for pro-users in any case.
Norton consumer software is not enterprise class, though.
Norton, McAfee, the vast majority of these are crapware and smaller developers can only do so much testing that poorly coded av can’t break.
Microsoft et al can pay for this “priority testing” and wait whatever months for it to be possibly incorporated.
This is just not a realistic request for all software vendors to route around Norton deciding everything it doesn’t know (and it doesn’t know much) is a virus.
Most antivirus apps don’t make you more secure than Windows Defender, they just cost more and are far more of a PITA to configure, with many many more false positives.
I will try this, sounds like this should work
I’ve been regretting installing Norton since day one…it’s awful. I used it years ago and when I got a new desktop I reactivated my license.
Elektron should do something on their end about it in a future update.
so it finally worked. I also did the Microsoft uninstall trouble shooter tool which was able to find and delete the old version of overbridge. Apps like geek.exe and revo could not find the old version.
I downloaded to and installed from a USB with Norton deactivated.
That’s great to hear … hopefully no more issues and have fun 
